THE SAFEST CLINIC THAT
WE CAN BE

In light of the COVID-19 pandemic individuals will naturally (and quite rightly) be anxious to ensure that all environments that they enter are sanitary and safe. We therefore want to make known the measures and protocols that we have put in place to ensure the health and safety of our patients once lockdown starts to ease.

All clinical and secretarial staff are fully vaccinated against COVID-19. As healthcare professionals we have had the privilege of early access to our booster jabs. We plan to engage with the booster programme both this year, and any subsequent year that the programme runs.

All clinical and secretarial staff will be utilising Personal Protective Equipment (PPE) following guidelines provided by our respective professional regulatory bodies. This will include face masks, face shields/screens/visors, nitrile or latex gloves, and plastic coveralls, overalls, or aprons.

We are a high quality, low volume private healthcare facility. To facilitate social distancing, and allow for the appropriate time to disinfect surfaces, we limit the number of persons within the clinic at any given time.

We will be considering the risk profile of individual patients, and determining the suitability of certain appointments. Where possible we will try to manage high-risk cases remotely via Telehealth Consultation.

To avoid contamination, we will be removing magazines from the clinic reception for the time being.

We are doing our part to stop the spread of this awful virus and we also ask you to do your part to make us all safer.

Hand sanitiser will be made readily available, and all patients will be requested to apply it upon entering the clinic.

We want to ensure that at any given time, the number of individuals within the clinic is kept to a minimum. Therefore, please endeavour to arrive at the clinic no more than 2-minutes before your appointment. Do not under any circumstance arrive excessively early or late for your appointment. If you have travelled to the clinic by car, and find yourself with time to spare, then please wait in your car until the time of your appointment.

Patients should only be accompanied if they are a) minors, or b) require assistance. Other family members or friends should be requested to stay at home.

Where possible, please maintain the 2-metre distancing rule while within the clinic.

We are asking all patients to wear a 3-ply face mask. If you don’t have a mask, or you forget to bring one, they will be made available to purchase at the clinic for £1.00 each.

Where possible, try not to touch contact surfaces within the clinic such as door handles. Instead, ask a member of staff for assistance.

We ask that you please pay by contactless card rather than cash.

If you have used the toilet and washroom facilities, please notify a member of staff so we can disinfect all surfaces.

Please be vigilant of COVID-19 symptoms, and reschedule if:

• You are experiencing any signs and symptoms of COVID-19 (cough, sore throat, tiredness, fever).
• Exposure to anyone with suspected or diagnosed COVID-19 in last 14-21 days.
• Worked or attended a clinic facility treating COVID-19 patients in the last 14-21 days.